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Volume 13, Number 3, Fall 2004
- Adoption of e-Processes by Service Firms: An Empirical Study of Antecedents
Authors: Nikos Tsikriktsis, Gianvito Lanzolla and Mark Frohlich - The Creation of Output and Quality in Services: A Framework to Analyze Information Technology-Worker Systems
Authors: Karen Napoleon and Cheryl Gaimon - Why Does Cell Implementation Stop? Factors Influencing Cell Penetration in Manufacturing Plants
Authors: Danny J. Johnson and Urban Wemmerlo¨v
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Volume 13, Number 2, Summer 2004
- Coordination of Supply Chains with Risk-Averse Agents
Authors: Xianghua Gan, Suresh P. Sethi, and Houmin Yan - An Analytical Investigation of the Bullwhip Effect
Authors: Roger D. H. Warburton - Performance Improvement Paths in the U.S. Airline Industry: Linking Trade-offs to Asset Frontiers
Authors: Michael A. Lapre and Gary D. Scudder
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Volume 13, Number 1, Spring 2004
- Planning and Scheduling in Supply Chains: An Overview of Issues in Practice
Authors: Stephan Kreipl and Michael Pinedo - Channel Conflict and Coordination in the E-Commerce Age
Authors: Andy A. Tsay and Narendra Agrawal